The quality of provider at SD Bullion has taken a huge nose dive. I am now on working day thirteen of watching for my buy to get shipped soon after payment has cleared. Customer support is terrible, It is really now just ChatGPT and third occasion customer care that is horrendous. There 0 customer support, and all they hold expressing is they can't promise any delivery dates or decide to anything and give large open finished answers that signify practically nothing. So I at last named in to acquire an update about my purchase due to the fact I have already been getting AI responses to my email messages to their guidance electronic mail, and yet again bought any individual at stake who virtually seemed like they were high and could not give me a straight solution about when my buy would ship.
I don’t head the wait around and understand the “demand and shipping and delivery occasions” but a minimum of give customers an estimate on when to hope shipping and delivery. Should you be reading this and haven’t decided on which company to acquire from … you understand who I would advocate. On the intense side , if they retain this up adequate customers will quit purchasing and they might get caught up on orders.
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Buyer encounters substantially impact a company’s track record, and SD Bullion is not any different. The company has received usually beneficial responses from its consumers, having a good 4.
For a best metals supplier, SD Bullion offers avenues for purchasers to sell present metals investments for income with their buyback assurance.
Purchased 2 gold angel wing pendants. A single arrived with COA and one didn't. I must have recognised anything was up, but I trusted this company. Discovered when I went to trade somebody, they analyzed the two and 1 was gold and 1 was not. I shed out! Shed my rely on forever.
Additionally they present buyers with current market insights and forecasts to assist them sustain with market developments and make knowledgeable selections.
The customer service rating of the company leaves a whole lot to be ideal. Shoppers report staying hung up on, ignored, and lied to. SD Bullion needs to overhaul its customer service approach. Delivery times will often be delayed, and prospects report remaining charged unfair cancellation fees. Some were billed in excess of $one,000.
SD Bullion has a wonderful collection of gold and silver products and solutions, including coins, rounds, and bars from authorities mints and private mints SD Bullion Gold and silver ira world wide. We Specially like their distinctive SD Bullion branded silver rounds and bars.
Thank you for finding the time to go away us a review. We're joyful to listen to your practical experience with us has been very good! We strive to offer the bottom prices and the most effective service doable! Make sure you let us know SD Bullion BBB when there is everything we can do to produce your experience with us greater!
We definitely enjoy your feedback and would like to thanks for finding the time to go away a review with this sort of sort terms! We strive to deliver the lowest rates, the ideal service, plus the swiftest shipping!
We significantly respect you for currently being a valued SD Bullion client. And we're happy we ended up in a position to find the payment documentation situation dealt with.
The organization resolved the issues throughout the grievance, but the consumer possibly a) did not acknowledge the response, OR b) didn't notify BBB as to their gratification.
I have experienced numerous incredibly effective and satisfactory acquiring ordeals with SD Bullion, going again for at least 5 yrs.